Policies
Privacy Policy
Welcome to The Clavier Studio. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or enroll in our classes.
1. Information We Collect
We may collect the following information:
- Student and parent name
- Email address
- Phone number
- Residential address (if required)
- Student's age (where applicable)
- Course preferences
- Payment information (processed securely through third-party payment providers)
- Communication records related to enquiries and classes
2. How We Use Your Information
Your information is used to:
- Register students for courses
- Schedule and manage classes
- Process payments
- Provide customer support
- Send important updates regarding classes, exams, or schedules
- Improve our services and website
We only collect information necessary to operate our music academy.
3. Payment Information
Payments made through our website are processed securely by trusted third-party payment gateways. The Clavier Studio does not store your complete debit card, credit card, or banking information.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with trusted service providers when necessary for payment processing, website operation, legal compliance, or examination registration (such as Trinity College London or ABRSM, where applicable).
5. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, or disclosure.
6. Cookies
Our website may use cookies to improve user experience and analyze website performance. You may disable cookies through your browser settings if you prefer.
7. Children's Privacy
As many of our students are minors, parents or legal guardians may provide personal information on their behalf. We encourage parents to supervise their children's online activities.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of your information where legally permissible
To make such a request, please contact us using the details below.
9. Changes to This Privacy Policy
The Clavier Studio reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.
10. Contact Us
The Clavier Studio
Email: theclavierstudio@gmail.com
Website: www.theclavierstudio.com
If you have any questions regarding this Privacy Policy, please contact us using the email address above.
Related Policies
This Privacy Policy should be read together with our Terms and Conditions and Refund Policy.